• IS IT REALLY FREE TO SHIP ANY ITEM?  Yes.  We ship via UPS to the 48 continental states.  UPS picks up from our warehouse in Athens, Georgia Monday thru Friday.  We will ship within 24 hours from when your order is placed - except weekends.  An order placed Friday, Saturday or Sunday ships on Monday. Shipping time varies by location - 2 to 3 days to the east coast and 4 to 5 days to the west coast.
  • DO I NEED TOOLS TO ASSEMBLE MY FRAME? You will need a screwdriver or drill.  A hex wrench is provided to install the bolts.  Assembly time can take up to an hour for larger frames.  PDFs of instructions are included with the hardware kit, and you can also find links to them in the description on our website.
  • WHAT IS YOUR RETURN POLICY? KD Frames will only accept unopened returns with the shipping straps still in place.  Cost and arrangement for returns falls on the buyer.  KD Frames does not accept returns on opened boxes.
  • IS THERE A WARRANTY FOR YOUR PRODUCTS?  Yes.  Our warranty information can be found under the About Us tab on this website.  It also is available with the instructions in your hardware pack.